THORNHILL PARK TENNIS CLUB: CLUB POLICIES & REGISTRATION WAIVER
Booking Policies (Fall & Winter Season)
Members may book up to 7 days in advance. Non-members may book up to 1 day in advance. Members may bring the same guest a maximum of 4 times per season.
The maximum duration permitted per booking for doubles is two hours at any time. The maximum duration permitted per booking for singles is one hour during prime time and super prime time. The maximum duration permitted per booking for singles is two hours during regular time.
48 hours cancellation notice is required for court bookings and Round Robins. Failure to comply will result in a cancellation fee equal to the court fee or Round Robin. For court bookings, the person who booked the court will be charged the full fee.
Members and Non-Members cannot use more than 3 balls on a court. Only coaches hired by the club, and parents with their own children, may use more than 3 balls on a court.
If you, or a family member who is registered as part of your family membership, have a past due amount owed to the club, the club may debit your Credit Card on Account for said amounts.
Cancellation Policy for Memberships
Fall & Winter: A 100% refund will be offered if you are not satisfied within the first 7 days of your membership. No refunds will be offered beyond 7 days of your membership registration.
Cancellation Policy for Lessons and Camps
7 days or more before program: If written notification is received 7 business days, or more, prior to the program start date there is a full refund, less a $50.00 fee.
Less than 7 days: If written notification is received less than 7 business days prior to the program start date, no refund or credit will be issued.
Program has ended: If written notification is received after the program has ended, no refund or credit will be issued.
Program is cancelled: If a registrant cannot be accommodated due to insufficient enrolment or other reasons, there will be a full refund. Transfers will be made wherever possible.
Participant is removed from the program by the Club staff: If a participant is withdrawn by our staff due to program incompatibility, there will be a pro-rated refund for the balance of the classes, less a $50.00 fee.
There are no refunds or credits for missed classes.
If you participate in a league, your email address may be shared with other participants in that league.
Rules of Conduct
Members and guests are to display proper tennis etiquette at all times, including during court change over times.
Unsportsmanlike behaviour will not be permitted. Any person will be asked to leave the premises if he or she is causing a disturbance to other users.
All players have the right to participate in activities in an environment that is free from discrimination and/or harassment. Language or activities that defeat this objective will not be tolerated.
Members and guests are prohibited from taking photos or videos during program & service delivery to ensure safety for all patrons. This effort is to preserve people’s right to privacy and is in accordance with the Municipal Freedom of Information and Protection of Privacy Act.
Members and guests are to use the provided waste and recycling bins located between courts.
No food with peanuts or traces of nuts is to be consumed on the premises of the club.
Round Robins and House Leagues
For Round Robins, refer to the following policy:
Late Cancellation (morning of the Round Robin or House League) - 3 Infractions: the player will not be permitted to play for the following 6 weeks.
Not showing up - 3 Infractions: the player will not be permitted to play for the following 6 weeks.
Showing up later than 5 minutes - 3 Infractions: the player will not be permitted to play for the following 3 weeks.
RELEASE OF LIABILITY WAIVER
In enrolling at Thornhill Park Tennis Club, I, on behalf of myself and my family members, understand that those using and/or playing at Thornhill Park Tennis Club, and the facilities does so at his/her own risk.
I further understand that Thornhill Park Tennis Club, and its owners, board members, employees, volunteers, contractors and/or subcontractors or agents, shall not be liable for any damage whatsoever arising from any personal injury or property loss sustained by the participant in or about any use of the premises. I, on behalf of myself and my family members, assumes full responsibility for all injuries and damages which occur in or about any use of the premises and I, on behalf of myself and my family members, hereby fully and forever release, discharge and hold harmless Thornhill Park Tennis Club, all associated facilities and its owner, board members, employees, volunteers, contractors and/or subcontractors and agents from any and all claims, demands, losses, costs, damages, actions, suits, or proceedings arising out of the participation of the above listed people in any activity resulting from any person's participation in the facilities.
In addition, I, on behalf of myself and my family members, agree to follow the rules of conduct and play set by Thornhill Park Tennis Club and failure to do so may result in suspension from participation. I, on behalf of myself and my family members, also grant authority to the staff at Thornhill Park Tennis Club to render judgment, for the named participant, concerning medical assistance or hospital care in the event of an accident or illness.
This Release of Liability Waiver is applicable to all future registrations and renewals.
BY ELECTRONICALLY SIGNING THIS DOCUMENT YOU WILL WAIVE CERTAIN LEGAL RIGHTS, ON BEHALF OF YOURSELF AND YOUR FAMILY, INCLUDING YOUR/THEIR RIGHT TO SUE OR CLAIM COMPENSATION FOLLOWING AN ACCIDENT. PLEASE READ CAREFULLY.